Terms of Service

Last Updated: January 12, 2025

Please read these Terms and Conditions of Use carefully before accessing, using, or obtaining any materials, information, products, or services. By accessing Object Remover's website, mobile application, browser extension, or any other platform (collectively "Our Service"), you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy.

If you do not accept all of these Terms, then you may not use Our Service. References to "we," "us," and "our" in these Terms pertain to Object Remover. "You" or "your" refers to you as the user of Our Service.

1. Acceptance of Terms

By accessing or using Our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using Our Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

You must be at least 18 years old or the age of legal consent in your jurisdiction to use Our Service. By using Our Service, you represent and warrant that you meet this age requirement.

2. Service Description

Object Remover is an AI-powered image editing platform that provides the following services:

  • AI-powered object removal from images
  • Background removal and replacement
  • Watermark removal
  • Image inpainting and restoration
  • Batch processing capabilities

Our Service is provided on a credit-based system with multiple pricing tiers, including free trials, subscription plans, and one-time credit purchases. Features and limitations vary by plan type.

3. User Accounts and Registration

To access certain features of Our Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account credentials
  • Promptly update your account information if any changes occur
  • Accept all risks of unauthorized access to your account
  • Notify us immediately of any unauthorized use of your account

You are solely responsible for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, suspend access, or remove content at our sole discretion without prior notice.

4. Credits and Pricing

4.1 Credit System

Our Service operates on a credit-based system. Different features consume different amounts of credits as follows:

FeatureCredit CostNotes
Image Processing
(Generate preview & HD image)
1 credit per processAll paid users (subscription & one-time)
HD Image DownloadFREENo additional credits (already charged at processing)

Important Notes:

  • Processing Cost: Both subscription and one-time purchase users are charged 1 credit when processing an image.
  • No Download Fee: Downloading the HD result does not cost additional credits - you've already paid when processing.
  • Subscription Benefits: Subscribers receive monthly credit allocation that auto-renews. Unused credits roll over.
  • One-Time Purchases: Credits never expire and can be used anytime.

4.2 Free Users

  • Limited to 3 preview generations per day
  • Previews include watermarks
  • No HD download capability
  • Lower resolution output

4.3 Subscription Plans

  • Monthly credit allocation (50, 200, 500, or 1000 credits)
  • Each image processing costs 1 credit (from monthly allocation)
  • Watermark-free previews and HD downloads included
  • Higher resolution outputs
  • Unused credits roll over to the next month
  • Auto-renewal unless cancelled

4.4 One-Time Credit Purchases

  • Credits never expire
  • No recurring charges
  • Each image processing costs 1 credit
  • Watermark-free previews and HD downloads included

5. Payment Terms

All payments are processed securely through third-party payment providers (Creem). By making a purchase, you agree to:

  • Provide valid payment information
  • Pay all applicable fees and taxes
  • Authorize us to charge your payment method
  • Accept the payment provider's terms and conditions

Prices are subject to change with 30 days' notice for existing subscribers. New prices will apply to renewals after the notice period.

6. Refund Policy

6.1 General Policy

As a SaaS (Software as a Service) provider, all products and services offered by Object Remover are non-tangible and irrevocable. Therefore, we do not issue refunds once an order is completed and credits are delivered. We strongly recommend understanding the functionality and features before making any payment.

6.2 Acceptance of Refund Policy

By ordering our services, you acknowledge that you have read and fully accept the terms and conditions of this refund policy. If you don't agree, please contact us before making a purchase.

6.3 Exceptions - When Refunds Are Accepted

In rare cases, we ACCEPT refund requests for the following reasons ONLY:

  • System errors or bugs that prevent service delivery
  • Duplicate charges due to technical issues
  • Full refund within 24 hours of the first payment (initial purchase only, not renewals or upgrades)

6.4 Important Notes

  • The "first payment" refers to the initial purchase with an identified account
  • Renewals, plan upgrades, and repurchases are not eligible for refunds
  • You must provide thorough and supported reasons for refund requests
  • We do not guarantee refunds for lack of usage or general dissatisfaction
  • Refund requests require up to 48 hours for review and response

6.5 Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellation will be effective at the end of the current billing period. No refunds will be issued for partial billing periods. You may continue to use your subscription benefits until the cancellation becomes effective.

7. Subscription Terms

7.1 Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to store your payment method and automatically charge it for each renewal period.

7.2 Cancellation

You may cancel your subscription at any time via Profile → My Plan → "Cancel Subscription" or by contacting customer support. Your cancellation will be effective at the end of your current billing period, and you will retain access until that time.

7.3 Plan Changes

You may upgrade or downgrade your subscription plan at any time. Changes will take effect immediately, with prorated adjustments applied to your next billing cycle.

8. Acceptable Use Policy

You agree not to use Our Service to:

  • Violate any local, state, national, or international law or regulation
  • Infringe upon intellectual property rights or privacy rights of others
  • Process content that is illegal, harmful, threatening, abusive, or offensive
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to Our Service or related systems
  • Engage in any activity that disrupts or interferes with Our Service
  • Use automated systems (bots, scrapers) without our written permission
  • Reverse engineer, decompile, or disassemble Our Service
  • Resell or redistribute Our Service without authorization
  • Create derivative works based on Our Service
  • Remove or alter any copyright, trademark, or proprietary notices

Violation of this Acceptable Use Policy may result in immediate termination of your account and legal action.

9. Content and Intellectual Property

9.1 Your Content

You retain all ownership rights to content you upload to Our Service. By uploading content, you grant us a limited, worldwide, non-exclusive, royalty-free license to:

  • Process your content to provide Our Service
  • Store your content temporarily for service delivery
  • Use anonymized data to improve Our Service

We do not claim ownership of your content and will not use it for any purpose other than providing Our Service unless you give explicit permission.

9.2 Our Intellectual Property

Our Service, including its design, features, functionality, and all associated intellectual property rights, remain the exclusive property of Object Remover and its licensors. You may not:

  • Copy, modify, or create derivative works from Our Service
  • Use our trademarks, logos, or branding without permission
  • Remove or obscure any copyright or proprietary notices

9.3 Content Responsibility

You are solely responsible for ensuring that you have all necessary rights and permissions to upload and process content through Our Service. We are not responsible for any copyright infringement or legal issues arising from your use of Our Service.

10. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using Our Service, you agree to our data practices as described in the Privacy Policy.

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. You acknowledge and accept the inherent security risks of providing information online.

11. Service Availability and Modifications

11.1 Availability

We strive to provide continuous access to Our Service but do not guarantee uninterrupted availability. Our Service may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical difficulties
  • Force majeure events
  • Third-party service disruptions

11.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of Our Service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.

12. Disclaimers and Limitations of Liability

12.1 Service "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

12.2 No Guarantee of Results

We do not guarantee that Our Service will meet your requirements or that results will be accurate, complete, or satisfactory. AI-generated results may vary in quality and accuracy.

12.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OBJECT REMOVER, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use Our Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from Our Service
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through Our Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through Our Service

13. Indemnification

You agree to defend, indemnify, and hold harmless Object Remover and its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use or misuse of Our Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations
  • Content you upload or process through Our Service

14. Termination

14.1 Termination by Us

We reserve the right to suspend or terminate your account and access to Our Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Violation of our Acceptable Use Policy
  • Fraudulent or illegal activity
  • Non-payment of fees
  • At our sole discretion

14.2 Termination by You

You may terminate your account at any time by contacting customer support or through your account settings. Upon termination:

  • Your right to use Our Service will immediately cease
  • Unused credits will be forfeited (no refunds)
  • Active subscriptions will remain until the end of the billing period
  • Your data may be deleted after a retention period

14.3 Effect of Termination

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Dispute Resolution

15.1 Informal Resolution

Before filing a formal claim, you agree to contact us and attempt to resolve the dispute informally. We will work in good faith to resolve any disputes.

15.2 Arbitration

Any dispute arising from these Terms or Our Service shall be resolved through binding arbitration, except where prohibited by law. You waive your right to participate in a class action lawsuit or class-wide arbitration.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law provisions.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Delaware, and you hereby consent to personal jurisdiction and venue therein.

17. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will:

  • Provide at least 30 days' notice before changes take effect
  • Notify you via email or through Our Service
  • Update the "Last Updated" date at the top of this page

Your continued use of Our Service after changes take effect constitutes acceptance of the modified Terms. If you don't agree with the changes, you must stop using Our Service and may cancel your subscription.

18. Miscellaneous

18.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Object Remover regarding Our Service.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.

18.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

19. Contact Information

If you have any questions, concerns, or feedback about these Terms, please contact us:

Contact Us: Visit our Contact Page

Website: https://objectremover.app

Support Portal: Available through your account dashboard

We aim to respond to all inquiries within 48 hours during business days.

Note: By using Object Remover, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. We recommend printing or saving a copy of these Terms for your records.

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